Team Reflection Analysis

PERSPECTIVE SHIFTS Initial Assumption → Reality Discovery

Original View - Technical Problem requiring technical solution - Focus on Sophisticated blockchain with advanced cryptography - Build the most technically advanced system - Patients as passive recipients

Shifted Understanding - Trust Problem that technology can help solve - Focus on accessible, human-centered solution - Build most practical useful system - Patients as active stakeholders wanting agency

Pivotal Moment: Marie’s Insight

“I don’t need complicated technology. I need something my staff can use in 10 seconds while a customer is waiting.” — Marie, Pharmacy Owner, Kigali

Impact: Completely reframed approach from technical excellence to practical utility

Core Realization A blockchain solution is only valuable if a rural health worker with basic smartphone literacy can confidently use it.

SURPRISES & EMOTIONAL DISCOVERIES What They Expected to Find


• Business losses

• Supply chain inefficiencies

• Technical challenges

What They Actually Found

Emotional Weight of the Challenge Stories of:

• Parents watching children suffer

• Healthcare workers feeling helpless

• Families choosing between food and re-purchasing medications

Insight: Human cost is profound and immediate, not abstract

Resilience and Hope Example: Dr. Uwase’s handwritten ledger

• Tracks suspected counterfeit cases

• Maintains documentation despite no formal tools

• Demonstrates proactive readiness for change

Insight: Community isn’t resigned—they’re actively seeking solutions

Technology Readiness (Unexpected) Evidence in Rural Areas:

• Mobile money usage

• QR codes for COVID-19 tracking

• Smartphone app familiarity

Insight: Infrastructure already exists in people’s hands and habits—just need the right application

FOR MORE INFORMATION, PLEASE FIND THE SUMMARY HERE